Skip to content
English
  • There are no suggestions because the search field is empty.

Can I reset the password for a user I manage? (Account Admin)

Note: You must be an account admin to reset passwords for other users

  1. On your computer, open your internet browser and navigate to: go.oneday.com
  2. Log in with your credentials
  3. Click on the OneDay menu on the left hand side and select "Users”
  4. Select the user’s name and click “Send Password Reset”
  5. A link will be sent to the user’s email address associated with their account and will be available for 60 minutes after the request has been made
  6. Keep in mind - you can’t reset another user’s password via the mobile app; you must log in to the desktop platform