Skip to content
English
  • There are no suggestions because the search field is empty.

How do I create and share a video with my contacts?

Option #1
  1. Once inside the mobile app, tap Contacts at the bottom right.
  2. Select a saved contact, or tap the + icon in the top left to add a new one.
  3. Tap Create Video for Contact at the bottom of the screen.
  4. Choose Blank Template or pick a template from the list.
  5. Your camera opens. Tap the red record button to start, and tap it again to stop.
  6. Tap Save clip & edit video.
  7. On the Edit Video screen, make any edits, then tap Next: Share Video at the bottom.

Option #2

  1. Once inside the mobile app, click the Create icon at the bottom.

  2. Select either Quick Video, Creator Studio, or AVA Assisted.
  3. Option

    Best for

    What you get

    Quick Video

    Recording and sending right away

    A single-clip video with your community branding and an automatic GIF thumbnail. No processing time, so it is the fastest option.

    Creator Studio

    Polished videos

    Record and edit, add themes and music, combine multiple clips, and use AVA Scriptwriter.

    AVA Assisted

    Personalized outreach

    Generates a personalized script for a contact, then you record with the full Creator Studio tools.

Customize your video (optional)

  1. After recording and once you're on the Share Video screen, you can customize the following:
    • Video Title: your last chance to edit the title (60 characters max).
    • Email Title/Subject: the subject line your recipient sees (150 characters max).
    • Message: a note that appears on the video player page and in emails sent from the app (250 characters max). This is optional, but we always recommend adding one, because it encourages people to click play.
    • Call to Action Button: tap Add a Saved CTA or Add a New CTA.
    • Commenting: turn it On to let viewers comment, or Off to turn comments off.

Choose your recipients

  1. Next to Recipients, tap Add, then choose one of these:
    • App Contact List: pick from your saved contacts or add a new contact. If your CRM is connected to OneDay, you can pick your CRM contacts here too.
    • Enter Email/Phone Number: send to a one-time recipient. They won’t be saved to your contacts.
    • Select from my Phone Contacts: send to a one-time recipient from your phone’s contacts.
  2. Tap I’m Done! Publish & Send, then tap Share to confirm.

Share with a link instead (optional)

  1. To get a shareable link without sending through the app, skip adding recipients. Tap I’m Done! Publish & Send, then tap Publish to confirm.

Note: If you publish without adding recipients, comments are turned off and your video’s analytics will be limited. To get the full engagement data, add your recipients in the app.

After you send

  1. A message confirms your video is on its way. Tap Save Clips to save your clips to your Digital Library, or tap Dismiss.
  2. You’ll go back to the Home screen while your video finishes processing.

Track engagement

  1. On the Home screen, the icons under each video show its activity:
    • The blue paper airplane means it was delivered.
    • The orange burst means the email was opened.
    • The play button means it was played.
    • The speech bubble shows comments.
  2. Tap a video you directly sent through the app to see the details for each person under All Recipients. Tap Send new Video to Contacts to send a different video to the same people.
  3. Tap the Notifications tab, next to My Videos, for a running feed of activity. It shows who your email was delivered to, who opened it, who played the video and who commented.

Videos shared with a link

If you tap a video you published without recipients, you’ll see:

  • Save to Device and Delete Video
  • Metrics for the video
  • Share options: copy the video link, or share it by email, text, your phone’s share menu, Facebook or LinkedIn
  • Duplicate & share video, which reuses the video and sends it to new contacts